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Returns
Fragrance oils are not returnable under any
circumstances, unless shipped in error on our part.
This policy is non-negotiable. We encourage you to sample our fine fragrances
first to assure
your complete satisfaction. This policy is for your
protection so we can ensure the high quality of our
products. With this policy
in effect, you can rest assured that the products you buy from us have not been
contaminated by any outside sources. All other merchandise returns accepted
only within 7 days of
receipt. Returns must be approved, e-mail
info@homefragranceoils.com for
authorization. Unless
our error, a 20% restocking fee will apply to all returns.
Approved returned merchandise must be
received in proper packaging and in good
condition to be accepted. IF ITEMS ARE NOT RECEIVED
IN RE-SALEABLE CONDITION,
THEY MAY NOT BE ACCEPTED. Unless due to an error on our part,
customer is
responsible for shipping on all returns. In-store credit only, no cash refunds
are given unless
shipment was our error. You will be notified when we receive
your return, and then you can use that store
credit on a new order.
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